Professional personnel equals professional results at Audio Video Design.
We bring years of expertise and skill to every project. From our leadership to our field personnel to our office personnel, each person strives for excellence in his or her role.
We have the history, the team and the passion to give you the very highest level of customer care. Our 40 years of experience, a 30+ person crew and a commitment to excellence means that we are dedicated to our clients from design to demonstration. With our concierge service, we treat your time like a precious resource and your positive experience as our highest priority.
Making complex technology fun and easy to use has been Brad Smith’s mission from day one as president of AVD. That’s never been truer than in recent years when technology has changed so rapidly. An expert in residential and commercial consumer electronics and entertainment, automation and integration, and home security, he has led his team through the bull and bear days of the industry.
As an authority in consumer electronics, Brad speaks at conferences and continues to earn accolades for himself and Audio Video Design. He has served as a member of the Builders and Remodelers Association of Greater Boston Board of Directors.
A graduate of UMass Amherst, Brad has a wide array of interests and hobbies beyond residential technology, including extensive knowledge of the wine industry and serves as a fine wine advisor. In addition to his wine and Port wine expertise, he is passionate about the environment, social justice and human rights. An avid athlete, Brad enjoys outdoor activities including skiing, hiking, kayaking and golf. He has lived in Duxbury for more than 30 years. He is also the President of Security Design Consultants.
Business Development and Sales Manager
As the business development and sales manager for Audio Video Design, Rob makes it his business to meet the foremost architects, builders and interior designers to introduce them to the innovative and skilled team at AVD. He has in-depth knowledge of the latest industry trends and products as well as the collaborative spirit needed to work with homeowners and industry partners. He has been part of the AVD team since 2010.
Rob has worked in the consumer electronics industry in New England since 2003. Prior to that he held many executive positions with manufacturers in the wire and cable industry, and other companies indirectly related to the electronics industry. Rob is an active participant in all major industry organizations, including BRAGB, NARI, BRACC, BSA, IFDA, ASID. He has been on the board of IFDA New England for 11 years as VP Membership, and was President in 2012, and has continued on the board. In 2016 he was very involved in the Take-A-Seat program. Rob is a graduate of Syracuse University with a BS in Marketing. A native New Englander, Rob enjoys playing tennis on a regular basis in his town of Cohasset.
VP Design and Engineering
Bob is a 27-year industry veteran, having worked for several quality companies and owning one himself. He joined Audio Video Design in 2009. His focus has been executing high end audio/video, systems integration, and custom electronics projects. This extensive experience benefits AVD and allows Bob to be a valued resource within the company. He was in a sales and support role for two years, becoming Sales Manager. In 2015 Bob left sales to take on the day-to-day operational responsibilities as Vice President of Design & Engineering. He complements the leadership team by developing, aligning, and executing initiatives focused on carrying out AVD strategy and vision. Bob stands out as a highly motivated and results-oriented leader within the residential technology industry.
Accounting & Human Resources Manager
Responsible for overseeing all of the accounting, human resource and administrative functions at Audio Video Design, Patrick has been an integral member of the executive team. He joined AVD in 2004 and has been in the home services industry for more than 25 years.
A graduate of Northeastern with a degree in Business Administration and concentration in Finance, Patrick has lived in Massachusetts for the past 30 years. Originally from Connecticut, his hobbies include golf, Bocci and billiards. Patrick has spent 35 years volunteering with the Special Olympics and has served in a variety of local political committees and positions.
VP Electrical Services
Audio Video Service Manager
- Perfecto Ayala, Installation Technician
- Scott Bowser, Installation Technician
- Edward Butkiewicz, Security Service Technician
- Bill Doherty, Security Service Technician
- Bernard Durgin III, Installation Technician
- Paul Hamilton, Security Service Technician
- Glenn Hayes, Installation Technician
- Greg Kouloheras, Project Manager
- Glenn Middleton, Senior Project Manager
- Lee Norton, AV Service Technician
- John Rinaldi, Installation Technician
- Bob Copeland Jr., Senior Sales & Systems Designer
- Rod Crochiere, Senior Residential Network Engineer
- Mike Dillon, IT
- Rosemarie DiMartino, Accounting
- Paul O’Brien, SDC Service Coordinator
- Gibb Phenegar, Sales & Systems Designer
- Cynthia Romaine, AV Service Coordinator
- Susan Tetreault, Security Design Administrator
- Kyle Tripp, Sales & Systems Designer
- Julia Wagner-Grover, Operations Administrator
- Pat Coyne, Purchasing & Inventory Manager